11 August, 2022
Eversana is Hiring Medical Information Associate
Position Title: Medical Information Associate / Specialist
Location (City/State): Pune
Reports to (Position): Manager Operations – Medical Information
§ This position in the Medical Communications team is a part of integrated commercial services. The position delivers industry-leading services, which include case processing of adverse event reports, product quality complaint reports, and medical inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are best achieved by:
§ Case processing of adverse event reports, product quality complaint reports, and medical inquiries from physicians, pharmacists, nurses, other health care professionals, and consumers/patients.
§ Identify adverse events and product complaints during data entry of medical inquiries.
§ Utilize writing skills to write adverse event reports, product quality complaint reports, correspondences, medical inquiry responses, and case documentation.
§ Coordinate processes necessary for responding to quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant.
§ Utilize drug information skills to critically evaluate and analyze medical literature in researching and developing information for written dissemination to healthcare professionals.
§ Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support.
§ Medical writing.
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
EXPECTATIONS OF THE JOB:
§ Metrics: Maintain and contribute toward process improvement that positively impacts metrics associated with activities of the Medical Communications department; metrics are subject to change annually or more often as deemed necessary.
§ Customer Services: Maintain and improve customer services associated with activity of the Medical Communications department.
§ Hours: At least 40 hours per week. Able to work full time and be flexible with work scheduling as required by clients and management.
§ Education: B. Pharm / M. Pharm / Pharm D
§ Experience and/or Training: A minimum of 2 years of clinical experiences and/or medical information/pharmacovigilance in healthcare.
§ Must speak, read, and write in English fluently