Urgent Openings for DSA- Medical information contact center.
Location: Begumpet, Hyderabad.
Experience: 2-5yrs
Designation: DSA-I/DSA-II–MICC(Medical information contact center)
Should have excellent communication skills.
CTC: Experienced: depends on present ctc.

“SHOULD BE INTERESTED FOR NIGHTSHIFT”

Job Description:
Medical enquiry handling through verbal telephone and written enquiries from Healthcare Professionals (HCPs) / patients, other people and Consumers about the medical products.
Receive information or inquiry through phone call/email/fax/mail & Generate reports and create a record in Track Wise in AWS.
Ensure that all the calls are getting populated in AWS.
Enter all the relevant information received through phone calls/email/fax/mail into AWS Log.
Responsible for receiving phone calls related to adverse events, MI and PQC for book-in of cases received by all source types (phone call/email/fax/mail).
Responsible for following good documentation practices while completing ADE and PQC questionnaire.

Please connect – 9513511976